Friday, 31 March 2017

Tell me!,,,, Why should anyone purchase your products or services?


Market conditions have never been harder for MSP's and VAR's.

With the shift towards cloud services, ever-decreasing margins from hardware and software and rapid consolidation in the channel (all of which have incidentally already led to the channel in the States shrinking by an estimated 36% since 2008), ensuring your marketing is highly effective has never been more important.

With most UK resellers refocusing their businesses and transitioning towards MSP, Consultancy or Cloud Provider status, the battle for new customers is well and truly underway, and now is the time to carve out your niche and make sure you are targeting and converting the RIGHT customers.  After all, if you are spending good money on acquiring new customers, why would you choose anything but the ones who will be the most desirable and most lucrative to your business moving forward?

Organic growth is great - there is nothing to beat a customer referral or someone you've dealt with before who has moved to a different company - but that's just not enough to sustain serious and fast business growth. Whether you're looking to build up your business value ready for exit, you're looking to take bigger profits to sustain your lifestyle, or you're needing a swift uplift in turnover to cover new investments in people or infrastructure, you need a sound marketing strategy that will deliver results.

  • So just how effective is your current marketing strategy?
  • What type of business is it yielding?
  • Are you concentrating on the highest ROI activities?
  • Are there other things you should be adding into the marketing mix?
  • Does your current marketing strategy support your business growth objectives for 2017 and beyond? 
As sales, marketing and business development specialists in the IT sector, our marketing strategy reviews for IT companies will give you a blueprint for growing your business to meet your business growth objectives, based on our decades of industry specific experience, prioritising those activities which in our experience will deliver the best ROI on your marketing spend and help to yield you the right customers to grow your business through 2017 and beyond.

You see, we've been there and done it ourselves, so we know what works and what doesn't for VAR’s, MSP’s and all IT companies. We are “current” in terms of the market conditions prevailing today and have already built highly targeted sales, marketing and business development campaigns for MSP’s and VAR’s, building bespoke product offerings including public Wi-Fi services, secure cloud based hosted desktops and traditional IT infrastructure services for companies looking expand into the Pharmaceuticals, Law, Independent Schools, Recruitment, Accountancy and Financial sectors, to name just a few.

In many cases we build and run the campaigns from the ground floor up, operating as your outsourced sales and business development resources partners, or alternatively just build the highly targeted and effective marketing campaigns required to feed your sales operation and to drive growth to your business.

Alternatively, we can just complete the marketing review for you, in order to identify areas of immediate growth available to your business, (as invariably they are already in the 4 walls of your business, providing you know where to look), and to identify new routes to market for your existing product or services offerings.

If you would like to find out more, then please contact me on andrewb@virtuosoconsultancy.co.uk when I would be delighted to hear from you to discuss your growth aspirations and how we can work together to help you achieve them.
 

Friday, 3 March 2017

MSPs and VARs: So, Why Is The Phone Not Ringing?


I’m sure that this is a picture that resonates with everyone, for whom successful sales and marketing campaigns, are at the core of their success. In the past, especially in the IT sector, the phone in the sales department has just rung, you have relied on organic growth and juicy margins to get you to where you are, but now?

Well with the shift towards cloud services, ever-decreasing margins from hardware and software and rapid consolidation in the channel (all of which have incidentally already led to the channel in the States shrinking by an estimated 36% since 2008), combined with the most dangerous situation of all, customer apathy to our products and services offerings, the landscape has changed beyond all recognition over the last 2 to 3 years and in truth, it will never be as it was.

And during this process we have drifted, we’ve let ourselves be led by the market and consumer demand and now, just when it is becoming tougher than anyone can remember, we are scrambling around with no defined product or services offering and no marketing and sales campaigns in place to get our message out there to our potential customers.

So, for those of you planning to grow your business this year, let me give you a quick synopsis of the challenges that await, in the brave new world.

Well, in the current challenging trading conditions, this has become more difficult and all businesses with growth at the forefront of their objectives, must appreciate that it can never be achieved by just waiting for the phone to ring more often.

Most market places in the UK are over supplied and as a consequence, there is a natural “Culling Process” taking place, (this is no different in the IT Sector), and if we are to avoid this and grow, someone has got to build the strategy and the sales, marketing and business development campaign for growth from the ground floor up.

As a minimum this will include finding the answers to the following questions:

  • Where are our target growth markets?
  • What product or services offerings do we have that can be taken to these target markets?
  • Where do we have spare capacity and existing services that can be "Leveraged" and "Scaled Up?"
  • How do we contact and target the decision markers within our target markets?
  • How do we create our message, including a valuable USP?
  • How do we ensure our message is seen by the decision markers?
  • What are the correct platforms of engagement for these decision markers?
  • How do we generate and maximise opportunities to do business in these target markets?
  • What's the "Cost-Benefit" analysis?
  • How do we deliver on this?

Now, if you do not already have people within your organisation with the time and experience to answer these questions, just how are you going to achieve this? Because this is a full time job and in the absence of a “Plan B” you are going to have to acquire them, which invariably involves “Buying a Winner”. And this not cheap; in today’s market and trading conditions, these people are very scarce and highly sought after.

They know this of course, so this process will be many things, but it will not be cheap! Excluding the tertiary costs of employing these people, they are unlikely to be obtained on a basic salary that will be the side of £100K per annum that you would prefer, and will they will invariably want a share of the profits, if, that is, you can even find one of these illusive people?

Fortunately, in the absence of being able to find one of these highly elusive individuals, there is another option available to the owners of IT businesses looking for sustainable and profitable growth. You can engage Virtuoso Consultancy as your outsourced Sales, Marketing and Business Development partners.

If you want to grow your business via building sustainable, effective and highly profitable sales pipelines, then Virtuoso Consultancy can deliver this for you.

Working on a flexible basis around the needs of your business and supplying the skills and expertise required in order to succeed on your behalf, we have already constructed and delivered successful growth models for IT businesses operating in the Independent Schools, Pharmaceuticals, Legal, Recruitment, Accountancy and Financial Services sectors, to name just a few.

My fellow directors and I have over 40 years combined experience in growing businesses and can deliver sales, operational, business development and marketing experience that is IT sector specific, straight to your door.

We know how to build these models, they are “Current” and continually evolving, we know how to target and speak to the decision makers in your target markets and most importantly, we know how to grow your business and make you money!

If this has resonated with you and you would like to explore how we can help you achieve your growth aspirations, then please do not hesitate to contact myself or my colleague Andrew Banning on 0118 947 1010, or email us at
janeg@virtuosoconsultancy.co.uk orandrewb@virtuosoconsultancy.co.uk